Well my users are my family and close friends, so I just do care about them… Some of them use a smart TV app to access Plex, which is pretty convenient as it doesn’t even require additional devices or remote controls.

The fact is, as the family tech guy I spend a lot of my effort trying to make tech as easy to use for everyone as possible. And more than anything else, making things intuitive and simple is what eliminates the most amount of hassle for me.