But times change and the cost of free tier users surpasses that of paying users. Should the company continue providing the same level of service for free tier users?

“Times changing” here seems to be the central trick to the argument.

What’s interesting about enshittification is that as the company gets more and more profitable there seems to be more and more excuses as to why these free features are so costly.

It’s very easy for a company to put out a statement that times are changing and that the free tier is unaffordable. Is that always true? Who’s to say?

I’m sure sometimes it is true but the doubt is why arguments like this will never go away.