I could see myself in that situation (the user), which is why I so much prefer text. Either I could get distracted or bring some technical issue upon myself by trying (or continuing) to do things differently, or both combined.

I mean, for example even with something simpler like this if company wanted me to use my personal device. I may not be using a recent Android or iOS device in the future, or I may simply not want the company software on anything I use personally.

I don’t know what the case here was, but perhaps it made some sense.