Comment on HP adds 15 minutes waiting time for telephone support calls
homesweethomeMrL@lemmy.world 1 day ago
Hey kids, gather 'round you’ll be amazed to hear this.
Once upon a time, HP was just H and P and they both had some pretty good gear for sale. Then they became HP and their gear was still pretty dang good. Some of it is still going actually.
But then, The Enshittification Monsters of Silicon Valley decided they wanted the Eternal More and HP then became HP now. They ransacked the land of ideas, they fired The Old Heads, and they brought in New CEO who was very exceptional in her ridiculous evilness. And now it’s all radioactive.
But still. Once upon a garage it was a good thing. Heed the lessons well.
Landless2029@lemmy.world 1 day ago
Thier enshittification started with printers…
homesweethomeMrL@lemmy.world 1 day ago
Indeed. Ironic, as some of the early ones were quite good.
swizzlestick@lemmy.zip 1 day ago
We have an LJ1010 that just refuses to die. All we feed it are cheap knock-off carts and it continues to churn out the pages.
Only thing I’ve had to do is force the driver into thinking everything is label stock. The fuser is weak, so the label setting gives it a little more oomph.
rumba@lemmy.zip 1 day ago
They still make some good ones, but nothing on the consumer side. The 25k page/month enterprise models are great as home printer. If you shell out about 5k, toner is cheap at volume, scanning/fax/copy is smooth.