Seems more or less accurate. Partly it’s that we’re all learning this together. Partly it’s that we have a variety of mods that are different for each major community. Partly I think it was an overreaction to legal obligations. Partly it’s that when you have a hammer (mod/admin tools), the tendency is to think that you should use them.

Not an excuse, of course. But people really easily love to criticize any kind of leadership with a broad brush without much willingness or understanding of how things should be led. You wouldn’t believe the number of people who say they “don’t have time” to moderate a community that likely takes less than five minutes of work a month.