Honestly agreed, I think it’s reasonable for a company as big as Delta to have a functioning continuity plan, the fact that it took them over 5 days to come back online is Unforgivable for a service that is detrimental to society like a transportation service.

Personally speaking I think that the 500 million lawsuit should be thrown out exclusively on that. It is Delta’s inability to properly manage their company is IT services that exclusively cause this.

I’m not down playing crowdstrike here, what they did is unforgivable as well because how they manage their software completely bypassed all channels that are meant to prevent shit like this from happening, but every other system was online within two days if that, because they had proper feel safe in place to minimize damages and regain operational status.

But ultimately, crowd strikes mess up was obviously an error on their end, where Delta not having a proper procedure in place is obviously intentional as having a Disaster Recovery where you lose most of your infrastructure has been IT management 101 for years now.