I buy almost exclusively physical media. I don’t care about streaming so crunchy roll was just a thing I ignored. Then they bought like everything… Funimation and Rightstuf/Nozomi being the largest. I use to have probably a grand on preorder with rightstuf at any point in time. Talking easily 10K+ a year. I haven’t bought a damn thing off crunchy roll’s site. I don’t care for the company and their site sucks. Which is saying something cause rightstuf’s site was slow and clunky but it was simple and got the job done. Crunchy roll’s store site is just a giant ad for their streaming service that they also happen to sell stuff on.

Also despise that I had to talk with customer support multiple times to get off their damn mailing lists that they just signed everybody up for because they converted rightstuf accounts. The ‘unsubscribe’ link in the email was broken…hell it’s probably still broken. Even though that violates laws…clearly they don’t care about those.