I haven’t tried to use Qobuz’ customer support, so I can’t comment on that. As for paying the musicians directly vs paying the label; that’s good to know. I hadn’t thought about the fact that labels like to take massive cuts; so even if the cut is larger, the fact that it’s being filtered through the label means the artist themselves gets a smaller cut.

As far as MQA, I’ve heard that’s kinda half-true? Iirc, if a song had an MQA version, then Tidal played the MQA version when you asked for lossless. However, if it didn’t have an MQA version, then you got true lossless. I was looking at streaming services a few years ago when the MQA controversy erupted, and the MQA thing took Tidal off my list of services I was interested in so I never actually tried it out. I might check it out again at some point and see what the library is like.