Comment on Paralyzed Jockey Loses Ability to Walk After Manufacturer Refuses to Fix Battery For His $100,000 Exoskeleton

cmrn@lemmy.world ⁨1⁩ ⁨month⁩ ago

Keeping repairs locked into your system of parts/techs can at least feign “safety” or “quality”.

But essentially just refusing to repair is an absolute fuck you.

I’ve started choosing the companies I use based much more on the experience offered when their product/service DOESN’T work, rather than when it does.

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