People are saying it’s an individual issue but I will say that kids who grew up on iPads and iPhones definitely are less tech literate when it comes to using PCs. Utilizing file explorer or even a command line (gasp) is completely out of their comfort zone.

If something doesn’t work like it should, they generally call tech support to figure it out rather than Google and solve it themselves.

This US generally. I taught fifth grade math and science for five years and the lack of a true computer resource class has really hurt kids. I had to spend 4-5 weeks each year teaching 10-11 year olds how to use computers. What copy and paste is, how to sign on to programs, how to attach a document, how to navigate a web portal, how to type on a keyboard, how to navigate Google slides/powerpoint or Google docs/word, etc because before fifth grade they had iPads instead of Chromebooks. Out of the 40-50 students I’d have each year, maybe 2 would know how to do even three of these things.

Most didn’t even know how to sign on because they were able to use faceid or use a QR code to sign in before fifth grade.